George Norris, VP, Seabreeze Amusement Park
Customer | 6/7/2019
Seabreeze Park has had 500 summer employees on Acumen’s hosted service. Acumen’s developers, working closely with our Tech Department and end users, have deployed a timekeeping application that runs on Cloud and Mobile. This application is ideally suited to recording employee time in situations where the standard fixed location timeclock, or even a computer to punch in/out on, are not practical. Punches are entered directly by the supervisor, eliminating the need for verification of punches at the end of the day.
We use WebCLOCK, ClockVIEW, and the ClocKVIEW Mobile application to perform wireless clock in/out transactions, log and monitor employee hours, and ultimately interface with our payroll package, Sage Abra.
The user interface is easy to use, which means minimal training time. The software has significantly reduced the amount of time our managers spend tracking employee hours, allowing them to focus on managing and improving customer service. Acumen performs routine updates and maintenance on their servers with little downtime. Furthermore, they continue to upgrade the software with new feature enhancements. Acumen has responded to our requests for changes – especially for features that will benefit their customer base.
Responsive customer service by phone and email keep us up to date and provide a sense of security and trust in the products they sell. We are looking forward to exploring new uses for the timekeeping system (such as automatic scheduling), and our continued relationship with Acumen Data Systems.