Products by SMITH

Discover emerging opportunities awaiting your brand in this real-time world of ecommerce. Market opportunity and vision Business model design across users, communities, and marketplaces Technology infrastructures, architecture, and services strategy Scenario planning workshops

New competitors and a world of never-ending choices mean shifting strategies and tactics to reach new audiences and reinvigorate current and former customers. Audience engagement and customer journey strategy Engagement and nurture campaigns Customer acquisition and loyalty consulting Marketing...

We apply design thinking to everything we create so that we can increase the potential for success with experiences that are useful, usable, and love-able. User research and testing Personas and user wayfinding Interaction design and development across screens and devices (i.e., web, mobile, and...

We know how to design, implement, and deploy modern technology platforms and infrastructures that unite content, commerce, and data in service to the user and the business. -CMS and commerce platform evaluation and ROI analysis -CMS and commerce platform implementation and deployment -Technical...

We harness the power of data in service of creating better experiences, making them more context aware, more timely, more useful. -Data audit and opportunity definition -Data-driven interaction planning and strategy -API design and development -Algorithm design and deployment -Customer analytics